Refund policy

                                                                                        

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received itmand in its original packaging. You will also need to provide your name and number for proof of purchase.  

To start a return, you can contact us at crushcove@icloud.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at crushcove@icloud.com.

Damages and issues
Please inspect your order when received and contact us immediately if the item is damaged or if you received the wrong item, so we can evaluate the issue and make it right.

Exceptions / non-returnable items
If your item is damaged when you received it please contact crushcove@icloud.com asap so we can evaluate and send another item to you, or you can request a refund if it meats our policy.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.